Customer Details

Biglilpeople is one of India’s emerging kids wear omni-channel retail brands, serving customers through online marketplaces, exhibitions, and physical retail stores. Over the last few years, the company has built a strong presence in the children’s fashion segment and rapidly expanded into organized retail across major Indian cities.

As part of its aggressive growth strategy, the company successfully launched 7 new retail stores and 3 kiosks in premium shopping destinations.

Store Locations Include:

• Nexus Whitefield Mall, Bangalore
• Bhartiya Mall, Bangalore
• Mantri square mall, Bangalore
• The Galleria Mall, Bangalore
• Phoenix Marketcity, Pune
• Phoenix Citadel Mall, Indore
• Inorbit Mall, Vashi, Mumbai

Expansion Highlights:

• 7 new retail stores launched
• 3 kiosks in premium locations
• Presence across multiple cities
• Strong eCommerce operations
• Marketplace selling channels
• Fast-growing omni-channel retail network

To support this rapid expansion, Biglilpeople needed a powerful retail ERP software capable of handling inventory management, POS billing, reporting, warehouse coordination, and multi-location retail operations through one centralized system.

Client Overview

Retail growth becomes difficult when systems are disconnected. Biglilpeople needed a centralized ERP system that could manage every business function under one platform.

Their key business requirements included:

• Real-time inventory management
• Multi-store POS software
• Barcode and SKU management
• Warehouse stock visibility
• GST compliance
• Retail billing automation
• Franchise sales reporting
• Investor dashboards
• Cloud-based ERP ownership
• Scalability for future expansion

To achieve these goals, Biglilpeople partnered with Girman Tech for ERPNext implementation.

Challenges

Before implementing ERPNext retail ERP software, Biglilpeople was growing fast, but the backend systems were struggling to keep pace with expansion. As the brand added new stores, kiosks, warehouse operations, and omni channel sales channels, daily operational inefficiencies started becoming visible. The founders understood that without the right systems in place, scaling further could create larger business risks.

1. Inventory Was Becoming Difficult to Control

Managing stock across multiple stores, kiosks, and warehouse locations was increasingly complex.

The team often faced:

• Stock mismatch between stores and warehouse
• No real-time inventory visibility
• Slow stock reconciliation
• Difficult internal stock transfers
• Limited clarity on fast-selling products
• Errors in size and color variants

This made demand planning harder and increased the risk of overstocking and missed sales opportunities.

2. Retail Billing & POS Operations Needed Improvement

The previous POS billing system was not designed for a fast-growing multi store retail business. As store operations expanded, the existing setup struggled to handle daily billing efficiency, cash management, and reporting needs.

Store teams faced issues such as:

• Slow POS billing process during rush hours
• Checkout errors at billing counters
• Cash mismatch during store closing
• Manual day-end corrections
• Limited store-level POS reporting
• Difficulty tracking daily sales accurately
• Inconsistent billing workflow across locations
• These challenges affected both staff productivity and the customer shopping experience. Biglilpeople needed a modern ERPNext POS solution that could streamline retail billing, improve accuracy, and support seamless multi-store operations.

3. Barcode System Was Not Retail Friendly

As a fashion brand, Biglilpeople manages multiple product variations such as:

• Small
• Medium
• Large
• XL
• XXL
• Multiple Colors

However, the earlier barcode system did not clearly represent product attributes. For example, identifying a Pink Dress- Small Size quickly was difficult. This slowed billing counters, warehouse picking, and store operations.

4. GST Setup Was Outdated

After tax revisions, the older system had not been properly updated.

This led to:

• Incorrect GST rates
• Tax confusion during invoicing
• Manual corrections
• Risk of billing errors
• Compliance concerns

5. Vendor Dependency Was a Business Risk

The previous ERP setup also created dependency on the old vendor.

The company had concerns around:

• Limited server control
• Vendor lock-in risk
• Restricted ownership
• Difficult future migration
• Dependency on third-party access
• For a growing business, this was not sustainable.

6. Franchise Investors Needed More Transparency

As the company expanded through franchise stores, investors wanted clear and timely visibility into store performance.

Earlier, the business faced:

• No live sales dashboards
• Delayed reports
• Manual data sharing
• Limited transparency
• This made trust-building slower.

7. Growth Needed Stronger Systems

The leadership team had ambitious plans to open more stores and scale faster.

But they knew one thing clearly:

• Growth without systems creates operational chaos.
• They needed a structured, scalable, and cost-effective ERP solution before the next phase of expansion.

Why Change Was Needed

Biglilpeople wanted to become a leading kids wear omni-channel retail brand in India. To scale efficiently, they required a modern ERP platform that could support every part of the business.

They were looking for:

• Reliable retail ERP software
• Centralized business management system
• Real-time inventory control
• Multi-store POS software
• Cost-effective ERP solution
• Open source ERP flexibility
• Scalable cloud hosting
• Better reports and dashboards

That is when ERPNext implemented by Girman Tech became the ideal solution.

Warehouse Operations Needed Better Control

As Biglilpeople expanded stores, kiosks, and online sales channels, the importance of an efficient warehouse management system increased significantly. The existing setup did not provide complete control over warehouse inventory, dispatch processes, and stock movement.

The operations team faced challenges such as:

• Limited real-time visibility of warehouse stock
• Slow stock dispatch to stores
• Difficulty tracking inward and outward inventory movement
• Manual stock reconciliation between warehouse and retail stores
• Delays in replenishing fast-selling products
• Errors in size and color variant handling
• No centralized coordination between warehouse and store inventory

These issues affected order fulfillment speed, stock planning, and overall retail efficiency. Biglilpeople needed a modern ERP warehouse management solution integrated with stores and POS operations. With ERPNext warehouse management, the company gained better stock control, faster store replenishment, improved inventory accuracy, and seamless coordination between warehouse and retail locations.

Solution Implemented

To solve Biglilpeople’s retail growth challenges, Girman Tech implemented a customizedERPNext retail solution designed for multi-store operations, inventory accuracy, barcode management, POS billing, and cloud scalability. The implementation focused on creating a centralized system that could support both current operations and future expansion.

ERPNext Implementation for Multi-Store Retail Management

A complete ERPNext multi-store retail management system was deployed to connect all business locations under one platform. This included retail stores, kiosks, warehouse operations, and backend management teams.

Key improvements included:

• Centralized control of all store operations
• Real-time visibility across multiple retail outlets
• Unified business processes under one ERP software
• Better coordination between warehouse and stores
• Easy scalability for future store expansion

This helped Biglilpeople manage growth efficiently through a structured retail ERP system.

Advanced Inventory Management System with ERPNext

A powerful ERPNext inventory management solution was implemented to eliminate stock mismatch and improve inventory accuracy across all locations.

Key features included:

• Real-time stock tracking across stores and warehouse
• Product-wise and location-wise stock visibility
• Better stock transfer management
• Reduced manual errors in inventory updates
• Improved replenishment planning for fast-moving products
• This ensured accurate inventory control for a growing retail fashion brand.

Retail POS Software Optimization

The existing billing system was upgraded using ERPNext POS software to improve checkout speed and daily store operations.

Key improvements included:

• Fast and smooth billing process
• User-friendly retail POS interface
• Better cashier workflow management
• Easy day-end closing process
• Accurate sales entry and invoice generation
• Improved store-level billing efficiency
• This created a better customer experience while increasing store productivity.

Barcode & Product Variant Management

A custom barcode management system in ERPNext was implemented for fashion retail products with multiple sizes and colors.

The new barcode workflow supported:

• Product size identification
• Color-based product mapping
• Variant-wise stock tracking
• Easy barcode readability for store staff
• Faster scanning during billing
• Improved warehouse picking process

This was especially important for kids who wear products with multiple combinations.

GST Compliance & Tax Configuration

To remove taxation errors, a complete GST setup optimization in ERPNext was carried out.

Key improvements:

• Correct GST rates updated
• Automated tax calculation on invoices
• Better GST billing accuracy
• Reduced manual tax corrections
• Improved compliance for retail invoicing
• This helped streamline accounting and taxation processes.

Franchise Investor Dashboard Development

A custom ERPNext sales dashboard for franchise investors was developed to improve transparency and trust.

Dashboard features included:

• Daily sales reports
• Monthly sales performance
• Date-range wise revenue reports
• Store-level sales analytics
• Easy investor access to business data This created confidence among franchise partners and investors.

Cash Check-in & Check-out Reporting System

To improve store cash control, a custom cash reconciliation report in ERPNext was implemented.

The system tracked:

• Opening cash balance
• Closing cash balance
• Daily cash collection
• Bank deposits
• Store expenses
• Missing cash discrepancies

This gave management better control over daily retail cash flow.

Secure Cloud Migration to Frappe Cloud

Biglilpeople was migrated from a legacy hosted system to Frappe Cloud ERP hosting for better ownership and scalability.

Benefits included:

• Secure cloud infrastructure
• Better server performance
• Higher uptime reliability
• Full business data ownership
• Freedom from vendor dependency
• Easy future upgrades and scaling

This made the ERP system future-ready.

Revenue Sharing & Mall Contract Management

Since several stores operated in malls with revenue-sharing models, custom ERPNext contract workflows were optimized.

This included:

• Mall-wise revenue share calculations
• Rent structure tracking
• Contract visibility
• Better financial reporting
• Simplified commercial management

This improved retail finance management across locations.

Impact / Key Results

The customized ERPNext retail implementation for Biglilpeople created measurable business improvements across operations, inventory management, billing efficiency, reporting transparency, and future scalability.

Improved Inventory Accuracy Across Stores

The new ERPNext inventory management system provided real-time stock visibility across stores, kiosks, and warehouse locations.

Key impact:

• Reduced stock mismatch between stores and warehouse
• Improved inventory accuracy across all locations
• Faster stock transfer between outlets
• Better replenishment planning for fast-moving products
• Clear visibility of available stock by size and color
• This helped the business maintain smoother retail operations.
• Faster & More Reliable POS Billing

The upgraded ERPNext POS software improved daily retail billing efficiency.

Key impact:

• Faster customer checkout experience
• Smooth billing process at stores
• Reduced billing errors
• Better cashier productivity
• Improved day-end store closing workflow
• This enhanced both customer service and staff efficiency.

Better Barcode & Variant Management

The customized barcode system in ERPNext simplified handling of fashion product variants.

Key impact:

• Easy product identification by size and color
• Faster barcode scanning during billing
• Improved warehouse picking process
• Reduced confusion in product variants
• Better stock management for multiple SKUs

This was highly valuable for a kids wear retail business.

Stronger Cash Flow Control

The new cash check-in and check-out reporting system improved financial discipline at store level.

Key impact:

• Better monitoring of daily cash collection
• Accurate opening and closing balances
• Reduced chances of cash leakage
• Faster reconciliation of store cash flow
• Improved management control across locations

This created better transparency in retail cash operations.

Improved Franchise Investor Transparency

The custom ERPNext sales dashboard strengthened trust with franchise investors.

Key impact:

• Real-time visibility of store sales
• Easy access to monthly revenue reports
• Better confidence among investors
• Transparent business performance reporting
• Faster decision-making with live data

This supported healthy franchise relationships.

GST & Billing Accuracy Improved

The optimized GST configuration in ERPNext solved previous tax setup issues.

Key impact:

• Correct GST billing across stores
• Reduced manual tax corrections
• Better invoice accuracy
• Improved compliance process
• Smoother finance operations

This reduced accounting errors and saved time.

Successful Retail Expansion Supported

The ERP system created a strong operational base for rapid business growth.

Key impact:

Successfully supported 7 new stores

• Enabled 3 kiosk operations
• Smooth management of multi location retail business
• Easier onboarding of new stores
• Ready infrastructure for future expansion

This helped the brand scale confidently.

Secure & Scalable Cloud ERP Platform

Migration to Frappe Cloud gave Biglilpeople long term technology stability.

Key impact:

• Full ownership of business data
• Freedom from vendor dependency
• Better uptime and system reliability
• Easy future upgrades
• Scalable ERP for growing retail business

This made the company future-ready.

Prepared for Next Growth Phase

With ERPNext in place, the company is now ready to expand further.

Key impact:

• Prepared to open 20 more stores
• Ready for HRMS and Payroll implementation
• Strong backend systems for omni channel growth
• Better control over online and offline operations
• Technology ready retail expansion model

Testimonial

"We appreciate the support and services provided by Girman Technologies for our ERPNext implementation. We are a fast growing omni channel kidswear brand, and Girman Tech successfully implemented a scalable and cost-effective ERPNext solution across our stores and warehouse. This has improved our inventory management, POS operations, barcode workflows, reporting, and transparency across multiple locations. We highly recommend Girman Tech for ERPNext solutions, customization, and business automation."

Ms. Anusha Stephen
Co-founder, Biglilpeople

Conclusion

Biglilpeople successfully transformed retail operations with ERPNext implementation by Girman Tech. From inventory management and POS optimization to barcode customization, franchise dashboards, GST correction, and secure cloud migration ERPNext created a scalable technology foundation for long-term growth. Today, Biglilpeople is better positioned to expand stores, improve operations, and become a leading retail fashion brand in India.

Ready to scale your retail business with the right ERP solution?

Whether you manage stores, warehouses, franchises, or online sales channels, ERPNext by Girman Tech helps you streamline operations, improve inventory accuracy, automate billing, and grow with confidence.

We Help Businesses With:

• ERPNext for Retail & Fashion Brands
• Multi-Store POS Implementation
• Inventory Management Automation
• Warehouse & Barcode Solutions
• Franchise Dashboard Reporting
• HRMS & Payroll Setup
• Frappe Cloud Migration
• Custom ERP Development
• Transform Your Business Operations Today

If your current software is slowing growth, creating stock issues, or limiting visibility, it’s time to upgrade to a modern and scalable ERP system.

📩 Write to contact@girmantech.com or visit our website and book a free demo call today!